Privacy Policy
Effective date: October 28, 2026
This policy explains how AutoU ("AutoU", "we", "us") collects, uses and protects the personal information you share with us when you respond to our ads, fill out one of our forms (including Meta / Facebook and Instagram lead forms), book a call, or otherwise contact us about our services, such as the AI Week.
1. Who we are
AutoU is the trade name of Autou Tecnologia - Solucoes e Treinamentos LTDA, a company incorporated in Brazil (CNPJ 39.968.884/0001-08). We implement artificial intelligence for companies and train their teams to use it. We are responsible for the personal information described in this policy.
US office: 21 SE 1st Ave #10, Miami, FL 33131, United States.
Privacy contact: alexandre.canellas@autou.io
2. What this policy covers
This policy covers the information we collect through our ads, forms, scheduling, emails, text messages and other sales and marketing contacts.
When AutoU processes data on behalf of a client as part of a contracted service (for example, documents handled by an AI system we build for that client), that data is governed by our contract with the client and by our Privacy Notice for our services (in Portuguese). As a Brazilian company, AutoU also complies with Brazil's General Data Protection Law (LGPD).
3. Information we collect
When you fill out one of our forms, we collect the information you choose to provide:
- Contact details: name, email address, phone number and company name.
- Information about your company: number of employees, industry, your role, budget fit, and whether your team can share sample documents.
- Any free-text answer you give, such as the task that takes the most hours in your office.
When you use a Meta lead form, some fields may be pre-filled by Meta from your profile. You can edit them before submitting. We also receive basic information about which ad you responded to.
When you book a call, we receive the date and time you choose and any notes you add. If you visit our website, we may collect standard technical data such as IP address, browser type and pages visited.
4. How we use your information
- To respond to your request and contact you by email, phone or text message.
- To check whether our services are a fit for your company and to schedule a call.
- To prepare for that call and, if you become a client, to deliver our services.
- To send you follow-up messages about your request. You can opt out at any time.
- To measure and improve our ads and our communication.
- To comply with legal obligations.
We do not sell your personal information, and we do not use it to train public AI models.
5. Text messages (SMS)
If you check the box agreeing to receive text messages, AutoU will send you texts about your AI Week request, such as a link to schedule your call and reminders about it. Consent to receive texts is not a condition of any purchase.
- Message frequency varies, usually no more than a few messages per request.
- Message and data rates may apply.
- Reply STOP to stop receiving messages at any time. Reply HELP for help, or email alexandre.canellas@autou.io.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except the service providers that send the messages on our behalf.
6. Who we share it with
We share your information only with service providers that help us run our business and that are bound to protect it, such as:
- Meta Platforms, which runs the ads and lead forms you used.
- Our customer relationship management (CRM), email, text messaging and scheduling providers.
- Our cloud hosting and productivity providers.
We may also disclose information when required by law, or to protect our rights, our clients or the public.
7. International transfers
AutoU operates in the United States and in Brazil, and some of our service providers are located in other countries. Your information may be stored and processed outside your state or country. When that happens, we use providers that apply appropriate security measures.
8. How long we keep it
We keep information from forms and calls for up to 24 months after our last interaction with you, unless you become a client, in which case we keep it for as long as our contract requires. You can ask us to delete it sooner (see below).
9. Your choices and rights
Wherever you live, you can ask us to:
- Tell you what personal information we hold about you and give you a copy.
- Correct information that is wrong.
- Delete your information.
- Stop contacting you. You can also unsubscribe from any email using the link in it, or reply STOP to any text message.
To make a request, email alexandre.canellas@autou.io. We will answer within 30 days. We will not treat you differently for exercising these rights.
10. Security
We use administrative, technical and physical safeguards, such as access controls and encrypted connections, to protect your information. No system is completely secure, but we work to keep your data safe and to act quickly if anything goes wrong.
11. Children
Our services are meant for businesses. We do not knowingly collect information from anyone under 18.
12. Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.
13. Contact
Questions or requests about your privacy: alexandre.canellas@autou.io